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📊
Build a restaurant technology dashboard
Monitor POS uptime, drive-thru latency, and digital ordering health
App
📄
Draft an IT security & data privacy policy
Generate a policy grounded in your security standards and PCI-DSS
Document
📊
Build a Q3 IT infrastructure review deck
Pull data from Jira and Confluence into slides
Slide Deck
Restaurant Technology Dashboard
Connect to our restaurant POS system and build a dashboard showing POS uptime, drive-thru latency, digital ordering health, and system alerts across our top locations.
AI
I'll need access to your restaurant technology APIs. Let me request that through a Gatekeeper.
🔒 Gatekeeper: Restaurant POS API
Requesting read-only access to POS health metrics, drive-thru timing data, and digital order channel status. The Gatekeeper holds the credential and logs every query.
Approved.
AI
Access granted. Pulling restaurant technology data now.
Executed code
const restaurants = await env.POS_API.getSystemHealth({ locations: "top-8", include: ["pos_uptime", "drive_thru", "digital_orders"] }); const alerts = restaurants.filter( loc => loc.posUptime < 99.0 || loc.driveThruAvg > 300 ); app.render(RestaurantTechDashboard, { restaurants, alerts });
AI
Restaurant Technology Dashboard is live. Connected via Gatekeeper -- read-only, every query logged.

I see 3 locations with degraded performance. Want me to set up ServiceNow tickets automatically when POS uptime drops below 99%?
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Draft an updated IT Security & Data Privacy Policy for our PCI-DSS environment and guest data handling. Base it on our current security standards, NIST 800-61, and CCPA requirements.
AI
I'll pull from your company's context library to ground this in Chick-fil-A's standards.
📚 Context Library: Security Standards
Loading Chick-fil-A's current IT Security policy (v2.1), PCI-DSS v4.0.1 requirements, NIST SP 800-61r3, and CCPA compliance guidelines. These are curated by your security team and read-only to the agent.
AI
Context loaded. I've identified 3 gaps in the current policy:

1. Missing IoT/kitchen system device classification for connected equipment
2. Guest mobile app data retention not aligned with CCPA requirements
3. Third-party delivery partner data sharing procedures need updating

I'll address all three in the updated draft.
AI
IT Security & Data Privacy Policy v3.0 draft is ready. Structured per NIST 800-61 with Chick-fil-A-specific procedures and PCI-DSS mappings.

You can edit directly, export to Google Docs, or share for review. The document stays connected to the context library -- if standards change, I can flag sections that need updating.
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Build a Q3 IT infrastructure review deck summarizing our platform migrations, restaurant technology rollouts, and upcoming initiatives. Pull data from Jira and Confluence.
AI
I'll need access to your project tracking and wiki.
🔒 Gatekeeper: Jira (read-only)
Requesting access to the INFRA and RESTAURANT-TECH projects. Read epics, status, and completion data only.
🔒 Gatekeeper: Confluence (read-only)
Requesting access to the Architecture Decisions space. Read pages only.
Both approved.
AI
Executed code
const epics = await env.JIRA.getEpics({ projects: ["INFRA", "RESTAURANT-TECH"], quarter: "Q3-2026" }); const adrs = await env.CONFLUENCE.getPages({ space: "architecture-decisions", since: "2026-07-01" }); deck.generate(QuarterlyReview, { epics, adrs });
AI
Q3 IT Infrastructure Review deck is ready -- 4 slides from live Jira and Confluence data.

You can regenerate anytime to pick up changes, or edit individual slides. Export to Google Slides or PDF when ready to present.
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Gadget
Code
Connections
Restaurant Technology Dashboard
Live App
99.4%
Avg POS Uptime
3
Degraded Locations
42%
Digital Order Mix
2.8m
Avg Drive-Thru Time
System Alerts
⚠️ Midtown Atlanta, GA (#0001) -- POS terminal 3 offline since 10:42 AM. Kitchen display fallback active. ServiceNow ticket auto-created.
⚠️ Buckhead, GA (#0847) -- Drive-thru sensor latency at 4.1 min avg, above 3.5 min threshold.
⚠️ Plano, TX (#1203) -- Mobile ordering gateway response time degraded (p95: 2.8s vs 1.2s target).
Restaurant System Health
College Park, GA (#0042)
100%
Healthy
Nashville, TN (#0315)
99.9%
Healthy
Dallas, TX (#0512)
99.8%
Healthy
Charlotte, NC (#0678)
99.5%
Healthy
Plano, TX (#1203)
98.2%
Monitor
Buckhead, GA (#0847)
97.1%
Degraded
Midtown Atlanta, GA (#0001)
94.3%
Alert
Page
Source
Connections
IT Security & Data Privacy Policy v3.0
Document

Chick-fil-A -- IT Security & Data Privacy Policy

Version 3.0 · Draft · August 2026 · Classification: Internal · Owner: Information Security & Technology

1. Purpose

This policy establishes the procedures, roles, and responsibilities for protecting Chick-fil-A's information systems, guest data, and restaurant technology infrastructure. It applies to all PCI-DSS cardholder data environments, guest-facing digital platforms, and extends to IoT devices and AI/ML systems deployed in FY2026.

2. Scope

  • All restaurant POS systems, kitchen display systems, and drive-thru technology
  • Cardholder data environments (PCI-DSS v4.0.1 scope)
  • Chick-fil-A One app, mobile ordering, and guest loyalty data
  • IoT devices including kitchen equipment sensors and drive-thru timers [NEW]
  • Third-party delivery partner integrations (DoorDash, Uber Eats)
  • AI/ML systems for demand forecasting and drive-thru optimization [NEW]

3. Incident Classification

SeverityDefinitionResponse SLAEscalation
CriticalActive breach, guest data exfiltration, or POS compromise15 minCISO + Legal + Exec
HighUnauthorized access, malware, or CDE exposure30 minSecurity Lead + IT Ops
MediumSuspicious activity, policy violation, or failed attack4 hoursSecurity Analyst
LowInformational events, vulnerability findings, config drift24 hoursAssigned Engineer
IoT/Kitchen [NEW]Connected equipment compromise, sensor tampering, firmware exploit1 hourSecurity Lead + Restaurant Tech
PCI-DSS v4.0.1 Requirement 12.10.1: The incident response plan must be reviewed annually and updated to address emerging threats including AI-assisted attack vectors and IoT device vulnerabilities in restaurant environments.

4. Guest Data Privacy (CCPA/State Privacy)

Data CategoryRetention PeriodDeletion MethodLegal Basis
Chick-fil-A One loyalty dataAccount lifetime + 30 daysAutomated purgeConsent
Mobile order history24 monthsAutomated purgeLegitimate interest
Payment card tokensPer PCI-DSS requirementsCrypto-shreddingContract
Delivery partner shared data [UPDATED]90 days post-deliveryAPI-triggered deletionContract + Consent
Slides
Source
Connections
Q3 IT Infrastructure Review
Slide Deck
Slide 1 of 4

Q3 2026 IT Infrastructure Review

Information Technology · Chick-fil-A · August 18, 2026

Slide 2 of 4

Infrastructure Initiatives -- Q3 Status

InitiativeOwnerStatus%
POS Platform Migration (Next-Gen)R. PatelIn Progress72%
Zero Trust Network RolloutM. ChenIn Progress48%
Kitchen Display System v2J. WilliamsComplete100%
Cloud Migration Phase 3S. RodriguezIn Progress85%
Drive-Thru AI PilotA. ThompsonComplete100%

Source: Jira INFRA & RESTAURANT-TECH · Aug 18, 2026

Slide 3 of 4

Key Metrics

99.94%
Platform Uptime
-18%
Cloud Spend vs Q2
11
ADRs Published
1.4s
P95 API Latency
Slide 4 of 4

Q4 Roadmap

AI Agent Workspace Pilot -- Deploy Chick-fil-A OS to IT & Operations teams.
POS Platform Cutover -- Complete next-gen migration with 30-day parallel run across 200 restaurants.
Zero Trust Phase 2 -- Extend to all restaurant networks. Target 85% coverage by Q4 end.
Drive-Thru AI Expansion -- Scale pilot from 50 to 500 restaurants after successful Q3 trial.
Guest Data Platform -- Unify Chick-fil-A One, mobile ordering, and catering data into single analytics layer.

Integrations

Connect external services to Chick-fil-A OS. Gatekeepers govern access, scope permissions, and log every action.

Gatekeepers
📧
Google Workspace
Gmail, Docs, Sheets, Slides, Calendar, Drive
💬
Slack
Send messages, read channels, manage workflows
🎯
Jira
Projects, epics, issues, sprints, and boards
📖
Confluence
Read and write wiki pages, search spaces
🛠
ServiceNow
IT tickets, restaurant support cases, change requests, CMDB
💼
Workday
Team member data, org charts, payroll, time off, benefits
📦
SAP
Finance, supply chain, procurement, and food distribution
Salesforce
Franchise accounts, catering orders, guest engagement CRM
💻
GitHub
Access repositories, create PRs, manage issues
Snowflake
Data warehouse, analytics, cross-department reporting
🛡
Splunk / SIEM
Security events, alerts, monitoring, and correlation data
📊
Power BI / Tableau
Dashboards, executive reporting, and data visualization
MCP Servers

Remote MCP servers available to all workspaces.

Restaurant POS API
https://pos.mcp.chick-fil-a.internal/mcp
Auto
Kitchen Display System
https://kds.mcp.chick-fil-a.internal/mcp
Needs auth
Drive-Thru Analytics
https://drivethru.mcp.chick-fil-a.internal/mcp
Needs auth
Team Member Directory
https://directory.mcp.chick-fil-a.internal/mcp
Auto
Cloudflare API
https://mcp.cloudflare.com/mcp
Auto

Context

Curated reference documents that ground your agent in Chick-fil-A's knowledge. Published centrally, read-only to all agents and workspaces.

md
company-strategy-fy2027.md
Chick-fil-A's mission, strategic priorities, growth targets, and key results by business unit
md
brand-voice-guidelines.md
"My pleasure" standards, guest-facing communication, tone, and approved messaging templates
md
security-standards.md
Security policies, PCI-DSS v4.0.1 requirements, network security, and restaurant data privacy controls
md
architecture-principles.md
Enterprise architecture standards, decision criteria, review templates, and technology radar
md
food-safety-standards.md
HACCP protocols, FDA compliance, food safety audit procedures, and cold chain requirements
md
restaurant-technology-standards.md
POS specifications, kitchen display systems, drive-thru tech, and IoT device requirements
md
franchise-operations-playbook.md
Operator support procedures, restaurant operations standards, and quality assurance protocols
md
supply-chain-procedures.md
Distribution center operations, supplier management, cold chain logistics, and procurement protocols
md
hr-policies.md
Team member policies, leadership development programs, benefits, and performance review criteria
md
financial-reporting-standards.md
Chart of accounts, reporting cadence, audit requirements, and SOX compliance procedures

Skills

NameDescriptionGroupSource
meeting-prepScan calendar, gather context from connected systems, and generate briefing docsGeneralChick-fil-A
weekly-reportCompile team activity summaries from Jira, Slack, email, and calendar dataGeneralChick-fil-A
incident-responseDraft or update incident response policies grounded in CFA security standards and NIST/PCI-DSSSecurityChick-fil-A
vendor-assessmentGenerate vendor security questionnaires and compute risk scores against internal standardsSecurityChick-fil-A
compliance-auditGather PCI-DSS compliance evidence, map controls, and generate audit packagesSecurityChick-fil-A
architecture-reviewBuild quarterly architecture review decks from Jira and Confluence dataArchitectureChick-fil-A
change-impactAnalyze change impact across restaurant systems, map dependencies, and identify affected teamsArchitectureChick-fil-A
api-catalogDiscover, document, and visualize internal API endpoints with ownership and healthArchitectureChick-fil-A
restaurant-performanceAnalyze restaurant KPIs, drive-thru times, digital order mix, and guest satisfaction scoresOperationsChick-fil-A
food-safety-auditGenerate food safety compliance reports from audit data, HACCP logs, and inspection resultsOperationsChick-fil-A
supplier-scorecardGenerate supplier performance reports from procurement data, delivery metrics, and quality scoresOperationsChick-fil-A
cost-optimizationCloud and infrastructure spend analysis, trend visualization, and optimization recommendationsOperationsChick-fil-A
budget-analysisPull spend data from SAP, compare to budget, flag variances, and forecast quarter-endFinanceChick-fil-A
job-posting-draftDraft job descriptions from role requirements, team context, and compensation guidelinesHRChick-fil-A
team-member-onboardingGenerate new hire documentation from wikis, org charts, and system access proceduresHRChick-fil-A
runbook-automationConvert static runbooks into interactive step-by-step tools with automated pre-checksOperationsChick-fil-A